Solutions
Sanatel Solutions for Sales Department and Contact Center Automation
Sanatel has extensive experience in implementing projects related to business-to-customer communications.
| Speech Analytics for Contact Centers – a tool for speech-to-text recognition and translation, followed by analysis according to specified parameters and templates. | Private ASR (STT) — a corporate speech recognition system within your company’s infrastructure. | |
| AiTERRA – a software suite for automating high-load contact centers (300+ operators). | FETG – management and statistics system for Asterisk / FreePBX (50+ operators). |
Solutions for Building AI Assistants
Sanatel has experience in building chatbots of any complexity, including in the banking sector.
| Private AI Solutions based on LLM – custom language models within your company’s ecosystem. | ChatGPT Integration – integration and fine-tuning of the cloud ChatGPT model for your business tasks. | |
| Just AI Chatbot Platform – a corporate platform for developing conversational AI solutions of any complexity. | Rasa Chatbot Platform – a generative AI assistant platform. |
Application Development
CRM System Development – Angular is an open-source framework supported by Google. It helps launch single-page applications such as Sanatel CRM, and its Model-View-Controller (MVC) approach simplifies development and testing.
Mobile Application Development – creation of applications for Android and iOS based on the modern cross-platform FlutterFlow technology.
Sanatel Solutions for the Creatio Platform
Sanatel’s custom solutions for the Creatio platform reflect our expertise in addressing specific business challenges using Creatio tools.
| Sanatel iChat – enables messaging with users across various messengers and social networks, and also supports rule-based chatbot creation. | ||
Speech Technology Center Solutions
STC provides technologies for speech recognition, speech synthesis, recording and analysis, as well as facial and voice identification.
| Solutions based on ChatNavigator, such as chatbots, virtual assistants, robots, voice assistants, allow for natural dialogue via text or voice. | VoiceNavigator – a speech synthesis and recognition system for building IVR systems in contact centers. |
Business Intelligence Solutions
BI (Business Intelligence) systems provide timely and effective management decisions through high-quality business analytics!
| Pentaho – the number one open-source business analytics solution. | OLAPseek – an open-source application for presenting data from OLAP cubes built with third-party ETL tools. |
Zorg ZF-2 Employee Monitoring System
Zorg ZF-2 – the most advanced system for monitoring remote employees. It completely eliminates task delays.