Solutions
Sanatel Solutions for Sales Department and Contact Center Automation
Sanatel has extensive experience in implementing projects related to business-to-customer communications.
| Speech Analytics for Contact Centers – a tool for speech-to-text recognition and translation, followed by analysis according to specified parameters and templates. | Private ASR (STT) — a corporate speech recognition system within your company’s infrastructure. | |
| AiTERRA – a software suite for automating high-load contact centers (300+ operators). | FETG – management and statistics system for Asterisk / FreePBX (50+ operators). |
Solutions for Building AI Assistants
Sanatel has experience in building chatbots of any complexity, including in the banking sector.
| Private AI Solutions based on LLM – custom language models within your company’s ecosystem. | ChatGPT Integration – integration and fine-tuning of the cloud ChatGPT model for your business tasks. | |
| Just AI Chatbot Platform – a corporate platform for developing conversational AI solutions of any complexity. | Rasa Chatbot Platform – a generative AI assistant platform. |
Application Development
CRM System Development – Angular is an open-source framework supported by Google. It helps launch single-page applications such as Sanatel CRM, and its Model-View-Controller (MVC) approach simplifies development and testing.
Sanatel Solutions for the Creatio Platform
Sanatel’s custom solutions for the Creatio platform reflect our expertise in addressing specific business challenges using Creatio tools.
| Sanatel iChat – enables messaging with users across various messengers and social networks, and also supports rule-based chatbot creation. | ||
Speech Technology Center Solutions
STC provides technologies for speech recognition, speech synthesis, recording and analysis, as well as facial and voice identification.
| Solutions based on ChatNavigator, such as chatbots, virtual assistants, robots, voice assistants, allow for natural dialogue via text or voice. | VoiceNavigator – a speech synthesis and recognition system for building IVR systems in contact centers. |
Business Intelligence Solutions
BI (Business Intelligence) systems provide timely and effective management decisions through high-quality business analytics!
| Pentaho – the number one open-source business analytics solution. | OLAPseek – an open-source application for presenting data from OLAP cubes built with third-party ETL tools. |
Zorg ZF-2 Employee Monitoring System
Zorg ZF-2 – the most advanced system for monitoring remote employees. It completely eliminates task delays.