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Sanatel Consulting
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Partners:
Terrasoft Hitachi Vantara Speech Technology Center
Solutions:
Платформа автоматизации бизнес процессов Creatio Платформа бизнес аналитики Pentaho ChatNavigator

Solutions

 

 

Creatio CRM systems

Use Creatio products to connect the dots between marketing, sales and customer service, efficiently managing the complete customer journey – from lead to order, and to ongoing account maintenance.

Sales – take advantage of the out-of-the-box sales processes that will guide you through the most effective actions to make the most of your sales pipeline, minimizing errors and boosting results.   Marketing – leverage omni-channel communications through employing out-of-the-box best practise processes for eficient marketing automation - from demand generation to lead nurturing, and to successful hand-off to sales.

 

 

Service Desk solutions

Service Creatio – organization of a single point of contact for users. Automation of operations of the service and IT units (Help Desk) with consideration of the best ITSM practices and ITIL recommendations.

Customer Center – robust application to deliver omnichannel customer service and support.   Service Enterprise – innovative software with a comprehensive set of processes designed in compliance with ITIL best practices.

 

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