Solutions
Sanatel Solutions for Sales Department and Contact Center Automation
Sanatel has experience in implementing projects related to business communication with customers.
| Speech Analytics for Contact Centers – a tool for speech-to-text recognition followed by analysis based on specified parameters and templates. | Asterisk for Contact Centers – we design a fault-tolerant architecture adapted to real-world loads and client business needs. | |
| Sanatel CRM – a CRM system with a simple interface, based on open-source libraries, with no license fees required. | ||
AI Assistant Solutions
Sanatel has experience building chatbots of any complexity, including for the banking sector.
| Private AI Solutions Based on LLM – custom language models deployed within the company infrastructure. | ChatGPT Integration – integration and training of the cloud-based ChatGPT model tailored to business needs. | |
| Just AI Chatbot Platform – an enterprise-grade platform for building conversational AI solutions of any complexity. | Rasa Chatbot Platform – a generative AI assistant for building text and voice bots. |
Application Development
CRM System Development – Angular is an open-source framework supported by Google. It helps launch single-page applications such as Sanatel CRM, and its Model-View-Controller (MVC) approach simplifies development and testing.
Sanatel Solutions for the Creatio Platform
Sanatel’s custom solutions for the Creatio platform reflect our expertise in addressing specific business challenges using Creatio tools.
| Sanatel iChat – enables messaging with users across various messengers and social networks, and also supports rule-based chatbot creation. | ||
Speech Technology Center Solutions
STC provides technologies for speech recognition, speech synthesis, recording and analysis, as well as facial and voice identification.
| Solutions based on ChatNavigator, such as chatbots, virtual assistants, robots, voice assistants, allow for natural dialogue via text or voice. | VoiceNavigator – a speech synthesis and recognition system for building IVR systems in contact centers. |
Business Intelligence Solutions
BI (Business Intelligence) systems provide timely and effective management decisions through high-quality business analytics!
| Pentaho – the number one open-source business analytics solution. | OLAPseek – an open-source application for presenting data from OLAP cubes built with third-party ETL tools. |
Zorg ZF-2 Employee Monitoring System
Zorg ZF-2 – the most advanced system for monitoring remote employees. It completely eliminates task delays.