About Sanatel

The Sanatel team is highly qualified IT specialists with experience working on projects in the Enterprise segment. The team carried out projects in the field of sales automation and customer communications, including automation of contact centers, chats and chatbots, implementation of speech analytics and speech synthesis. Our accumulated experience helps us cope with any challenges.

We offer customized solutions for automating your sales department or contact center:

• Implementation of speech analytics and configuration of call checklists.
• Development of voice and text bots of any complexity.
• Selecting and deploying LLM or NLP models within the company’s infrastructure.
• Deploying Asterisk telephony for contact centers with 100+ operators.
• Developing CRM systems tailored to Client requirements.

We ensure the successful implementation of your IT project by thoroughly managing all work stages using the PRINCE2 methodology:

• Pre-project analysis and identification of weaknesses.
• Business process optimization and logic migration to the system.
• Task formalization in the technical specification.
• System configuration and integration with other systems.
• System deployment and pilot operation.
• User manual development and training.
• System support and improvements upon request.

Solutions

Sanatel history

		Since 2024, Sanatel Consulting has been a partner of Just AI.
		In 2023, Sanatel Consulting became a Yandex partner.
		Since 2020 Sanatel Consulting is a member of the Association of IT Companies.
		In 2019 the company Sanatel Consulting is one of the best taxpayers.
		In 2019, Sanatel Consulting became a Speech Technology Center partner.
		In 2019, Sanatel Consulting confirm the Integrator Partner status from Bpm'online.
		In 2018, Sanatel Consulting became a Hitachi Vantara partner.
		In 2014 the company Sanatel Consulting is one of the best taxpayers.
		In 2013, Sanatel Consulting received the Premier Partner status from Bpm'online.
		In 2008, Sanatel Consulting became a Bpm'online partner.
		In 2005, a license was obtained for Internet access services.
		In 2001, Sanatel began its telecommunications business. Received a license for telephone services.