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Sanatel Consulting
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Partners:
Hitachi Vantara Terrasoft
Solutions:
Платформа бизнес аналитики Pentaho Платформа автоматизации бизнес процессов Bpmonline Европейский банк реконструкции и развития (ЕБРР)

Solutions

 

 

Bpmonline CRM systems

Use bpmonline products to connect the dots between marketing, sales and customer service, efficiently managing the complete customer journey – from lead to order, and to ongoing account maintenance.

Sales – take advantage of the out-of-the-box sales processes that will guide you through the most effective actions to make the most of your sales pipeline, minimizing errors and boosting results.   Marketing – leverage omni-channel communications through employing out-of-the-box best practise processes for eficient marketing automation - from demand generation to lead nurturing, and to successful hand-off to sales.

 

 

Service Desk solutions

Bpmonline service – organization of a single point of contact for users. Automation of operations of the service and IT units (Help Desk) with consideration of the best ITSM practices and ITIL recommendations.

Customer service – robust application to deliver omnichannel customer service and support.   ITIL service – innovative software with a comprehensive set of processes designed in compliance with ITIL best practices.

 

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